PRIVACY POLICY

Effective Date: Jan 1, 2025

Elegant Flooring Design Center (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, interact with us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Names, email addresses, phone numbers, and other contact details.
Financial Information: Payment information, including credit card details, for purchases.
Browsing Information: Data such as IP addresses, browser type, device type, and pages viewed.
Cookies and Analytics Data: Information collected through cookies and similar tracking technologies for analytics, marketing, and improving user experience.

2. How We Collect Information

We collect information through:

Forms: Contact forms, newsletter subscriptions, and consultation requests on our website.
Cookies and Tracking Tools: Technologies like Google Analytics, which help us analyze website usage and improve functionality.
Transactions: Information provided during online purchases or consultations.

3. How We Use Your Information

We use your information for the following purposes:

Fulfilling orders, requests, or consultations.
Sending marketing emails, newsletters, or promotional offers (with your consent).
Providing customer support and responding to inquiries.
Improving our website, products, and services.
Conducting analytics and advertising campaigns via Google Ads and Facebook Ads.

4. Sharing Your Information

We may share your information with:

Third-Party Vendors: Payment processors and shipping companies.
Analytics Providers: Platforms like Google Analytics to understand website performance.
Advertising Networks: Services such as Google Ads and Facebook Ads for marketing purposes.

5. Cookies and Tracking

We use cookies to:

Enhance user experience.
Provide targeted marketing.
Analyze website usage.

Third-party cookies may be used for social media integrations and retargeting ads. You can adjust your browser settings to block cookies, though some website features may not function properly.

6. Your Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) to:

Request access to your personal data.
Request data deletion.
Opt-out of data collection or targeted marketing.

To exercise your rights, contact us at 925-963-5894.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them.

8. Data Security

We take reasonable measures to protect your information, including:

Encryption of sensitive data.
Secure hosting and payment processing.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page, and the “Effective Date” will be updated accordingly.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Elegant Flooring Design Center
3373 Mt. Diablo Blvd., Lafayette, CA 94549
Ph: 925-963-5894
Website: https://www.elegantflooringdesigncenter.com